We here at BrillantEZ Solutions Pte Ltd have a vision to provide the best hotel solutions available to our clients; a vision partnered with over 30 years of experience in the hospitality and IT industries
BrillantEZ Solutions is a Singapore incorporated hotel solutions provider since 2002. Over time, we have grown continuously, developing a wide base of satisfied clients. We are poised to become the leading provider of hospitality solutions in the Asia Pacific region, at the technological forefront of the solution providing process.
We at Brillantez Solutions provide a range of services that covers all aspects right from the starting phase of consultation services right up to the product support (24x7) required for our BrillantEZ Hospitality Suite of solutions.
This phase of consultation service is necessary to make sure the whole project is defined properly and aligned to your needs and requirements. We believe that no one project is the same and each of our clients will have their own unique operational procedures.
Before the system implementation starts, our BrillantEZ HMS consultants will have laid out an Action Plan to include the implementation schedule, training and live support upon cutover. The implementation team with their extensive years of experience in the hospitality and IT industry, will be able to handle the project management effectively and efficiently.
Our training programme is designed in such a way that we will minimize disruptions to the hotel operations from the staffing perspective. The training will be conducted in a professional manner with constant feedback and communication between the trainer and the staff. This is to ensure that the training curriculum stays relevant for the property as again we truly believe that no one hotel process will fit for all.
Our support team works round the clock with a 24-hr helpline to ensure that all our clients will have peace of mind, fully aware that there is a voice to answer any question or issues faced. This also extends to email and remote access support as we believe no question is considered too trivial or hard to handle.
BEZ Hospitality Suite is a robust, secured and scalable enterprise platform for hotel operations. It works on any device and can be deployed locally on premise,
hosted in the Cloud or implemented in a hybrid environment, which allows Brillantez as an investment that will continue to grow and adapt as new technologies emerge.
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237 Alexandra Road, #06-14 The Alexcier, Singapore 159929
Jalur Sutera Timur 6B/28, Alam Sutera - Tangerang
+65 6589 8898 (Singapore)
+62 81319211006 (Indonesia)